Shipping & Handling Policy
Processing Time:
Regular Orders (1 Wick Soy Candles): Typically 7-10 days for processing.
Special Orders (Spiritual and Multi-Wick Candles): Up to 2 weeks for processing.
Please note that these processing times do not include shipping time. Once processed, orders will be shipped according to your selected shipping method.
Carrier-Based Rates
Our shipping costs are calculated based on the rates provided by our carriers (FedEx, UPS, and USPS). These rates are determined by package weight, size, and the shipping destination.
Standard Shipping
We ship to both residential and business addresses. Please ensure that a valid address is provided for effective delivery.
Orders are dispatched from our distribution center in Union, New Jersey, via our shipping carriers.
Standard shipping operates Monday through Friday, excluding major holidays.
Tracking Information: Once your order is shipped, you will receive a tracking number via email. This will help you track your package and estimate the delivery date.
Multiple Packages
For orders containing more than one item, we may ship your items in multiple packages. This helps in ensuring the safe and efficient delivery of your products.
You may receive separate tracking numbers for each package.
International Shipping
Currently, Scents 4 da Sol does not offer international shipping. We only ship within the United States of America.
Additional Information:
Expedited Shipping
At this moment, we do not offer expedited shipping. We aim to expand our shipping options in the future to better serve our customers.
Damaged or Lost Packages:
In the rare event that your package is lost or arrives damaged, please contact us immediately at Scents 4 da Sol. We will assist you in resolving the issue with the carrier and, if necessary, send a replacement.
Changes to Shipping Policies:
Scents 4 da Sol reserves the right to modify our shipping policies. Any changes will be updated on this page.
For any further questions about our shipping and handling policies, please contact our customer service team at Scents 4 da Sol.